Letter to Customer Notifying that Credit Limit has been Exceeded and Requesting Payment of Deficiency Delux Letter

NOTIFY CUSTOMER THAT CREDIT LIMIT HAS BEEN EXCEEDED:

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

X.Y.Z Inc.

1234 First Street

Suite 567

Any city, Any state  85245]

Dear [NAME, ex. John Smith],

As you know, we are happy to accommodate you with credit terms to better facilitate doing business together.

Unfortunately, our records indicate that your $[CREDIT LIMIT] credit limit has been exceeded.  Since we know you to be a valued and conscientious customer, however, your purchase (P.O. #[PURCHASE ORDER]) was approved nonetheless.  I urge to you check your records to determine whether our records are incorrect.

If you determine that our records are correct, I request that you forward to us payment in the amount of $[DIFFERENCE], to bring your account up to date.  I apologize for any inconvenience this may have caused.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Read more »

Letter to Customer Rejecting Request to Increase Credit Limit Delux Letter

REFUSAL OF REQUEST TO INCREASE CREDIT LIMIT:

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

X.Y.Z Inc.

1234 First Street

Suite 567

Any city, Any state  85245]

Dear [NAME, ex. John Smith],

As you know, we appreciate your business and hope you will continue to look to us for all your future [NEED, ex. plumbing] needs. Thank you for your application to extend your credit limit.

Unfortunately, due to the tight nature of the cash flows of our business, we are unable to offer credit to many customers.  Keeping our accounts tight enables us maintain competitive prices.  Although we are unable to extend your credit limit at this moment, we are certain that, as we do more business together on favorable terms, we will be able to increase your limit in the future.

{Since you are a busy person, I will automatically review your account in [X] months and gladly extend your credit limit when we are able to do so.}

Sincerely,

[YOUR NAME, ex. Jill Jones]

Read more »

Letter to Customer Approving Request to Increase Credit Limit Delux Letter

APPROVAL OF REQUEST TO INCREASE CREDIT LIMIT:

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

X.Y.Z Inc.

1234 First Street

Suite 567

Any city, Any state  85245]

Dear [NAME, ex. John Smith],

We are happy to inform you that your request to increase your credit limit has been approved.  Accordingly, your new credit limit is $[AMOUNT].  Enclosed, please find a detailed copy of our credit terms.  This document explains in detail how your account will be billed each month.

We are certain that these terms will better facilitate doing business together.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Read more »

Letter to Customer Responding to Particulars as to why Credit was Refused and Requesting Additional References Delux Letter

RESPONSE TO REQUEST ABOUT CREDIT REFUSAL:

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

X.Y.Z Inc.

1234 First Street

Suite 567

Any city, Any state  85245]

Dear [NAME, ex. John Smith],

We thank you for your interest in our [products/services] and regret that we were unable to extend credit to you at the moment.  In response to your letter of [DATE, ex. June 10], I have investigated your credit application.  Our records indicate that your application was not approved due to the following reasons:

[LIST REASONS, ex.

o your bank account balances were insufficient for the credit limit requested

o your bank accounts at XYZ Bank have not been active for a sufficient time to form a reliable credit history]

{MENTION WHETHER ADDITIONAL REFERENCES MAY RESULT IN APPROVAL, ex. Although we cannot offer you credit terms at this moment, we may be able to approve your application if you provide us with [X] additional references.}  {OFFER AN INCENTIVE TO PURCHASE, ex. Meanwhile, may I extend to you a discount of [Y]% for cash orders?}  I give you my personal guarantee that you will be pleased with our [products/services].

Sincerely,

[YOUR NAME, ex. Jill Jones]

Read more »

Letter to Customer Informing it of Refusal to Approve Credit and Requesting Additional References Delux Lette

CUSTOMER CREDIT REFUSAL: REQUIRE ADDITIONAL REFERENCES:

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

X.Y.Z Inc.

1234 First Street

Suite 567

Any city, Any state  85245]

Dear [NAME, ex. John Smith],

We thank you for your credit application and your interest in our [products/services].  We look forward to doing business with you.

As you understand, to maintain reasonable and competitive prices, we are unable to approve many credit applications.  Although we cannot offer you credit terms at this moment, we may be able to approve your application if you provide us with [X] additional references.  {OFFER INCENTIVE, ex. Meanwhile, may I extend to you a discount of [Y]% for cash orders?}

I will immediately review your account when you provide additional references and gladly offer you credit when we establish a favorable history of doing business together.

It will be a pleasure to do business with you.

Sincerely,

[YOUR NAME, ex. Jill Jones]

Read more »