Return Address Goes Here
Date
<Recipient Address Goes Here>
<Salutation (greeting) Goes Here>
This letter is to inform you that we have received your <inquiry/complaint> concerning <nature of complaint>. Before we can resolve this matter we need <what is needed>.
As soon as we receive this information, we will investigate the matter and respond to you no later than <time frame>.
<Contingency actions.>
Thank you for your cooperation and patience while we resolve this matter.
<Closing Goes Here>
Date
<Recipient Address Goes Here>
<Salutation (greeting) Goes Here>
This letter is to inform you that we have received your <inquiry/complaint> concerning <nature of complaint>. Before we can resolve this matter we need <what is needed>.
As soon as we receive this information, we will investigate the matter and respond to you no later than <time frame>.
<Contingency actions.>
Thank you for your cooperation and patience while we resolve this matter.
<Closing Goes Here>
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