08:16
Fox Production (Pvt) Ltd
Return Address Goes Here
Date
<Recipient Address Goes Here>
<Salutation (greeting) Goes Here>
I would like to apologize for the rude treatment you experienced from one of our employees on <date of incident>. The behavior of the person involved in no way reflects the standards to which we hold our employees. We <corrective action taken>.
I appreciate you bringing this matter to my attention and hope that you will give us a chance to make it up to you. <incentive> Thank you for your understanding. We look forward to serving you in the future.
<Closing Goes Here>
Date
<Recipient Address Goes Here>
<Salutation (greeting) Goes Here>
I would like to apologize for the rude treatment you experienced from one of our employees on <date of incident>. The behavior of the person involved in no way reflects the standards to which we hold our employees. We <corrective action taken>.
I appreciate you bringing this matter to my attention and hope that you will give us a chance to make it up to you. <incentive> Thank you for your understanding. We look forward to serving you in the future.
<Closing Goes Here>
Posted in: Essential Letters,Letters
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