Tuesday 29 November 2011

Response to Customer Threatening Further Action Essential Letter

Return Address Goes Here

Date

<Recipient Address Goes Here>

<Salutation (greeting) Goes Here>


I was sorry to hear <nature of problem>  <Elaboration of known facts.>

<Description of your position.>

<Optional meeting proposal.>

<Your credentials and conclusion.>


Thank you for you cooperation in this matter.

<Closing Goes Here>

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