Return Address Goes Here
Date
<Recipient Address Goes Here>
<Salutation (greeting) Goes Here>
We would like to apologize for an error <when and where>. <Optional additional details.>
<Corrective action taken.>.
I hope this will resolve the problem to your satisfaction. If you have additional questions, please feel free to contact <contact name> at <telephone number>. Thank you for your cooperation and patience while we resolve this matter.
<Closing Goes Here>
Date
<Recipient Address Goes Here>
<Salutation (greeting) Goes Here>
We would like to apologize for an error <when and where>. <Optional additional details.>
<Corrective action taken.>.
I hope this will resolve the problem to your satisfaction. If you have additional questions, please feel free to contact <contact name> at <telephone number>. Thank you for your cooperation and patience while we resolve this matter.
<Closing Goes Here>
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