Tuesday 29 November 2011

Apology to Customer for Billing Error Essential Letter

Return Address Goes Here

Date

<Recipient Address Goes Here>

<Salutation (greeting) Goes Here>


We would like to apologize for an error <when and where><Optional additional details.>

<Corrective action taken.>.

I hope this will resolve the problem to your satisfaction.  If you have additional questions, please feel free to contact <contact name> at <telephone number>.  Thank you for your cooperation and patience while we resolve this matter.

<Closing Goes Here>

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