Thursday, 24 November 2011

Please Don't Refer This Kind of Client Essential Letter

Return Address Goes Here

Date

<Recipient Address Goes Here>

<Salutation (greeting) Goes Here>



Thank you very much for referring <referred client> to us. Unfortunately, TEST does not provide the proper kind of <products/services> to meet <referred client>'s needs. I have since referred this client to another company more suited to <his/her/their> circumstances.

We at TEST certainly have great appreciation for your referrals and continued recommendations, but we don't wish to inconvenience your customers by having them come to us when we can't help them. So if you would, please refer any contacts who need <product or service you don't provide> to <alternative company name> at <alternative company number>. They will look after their needs very well.

Thank you again for the kind referral, and I look forward to the next.

<Closing Goes Here>

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