Sunday 4 December 2011

Letter to Customer Advising of Underpayment and Requesting Balance to be Paid Delux Letter


NOTICE TO CUSTOMER: UNDERPAYMENT, SEND BALANCE

[DATE, ex. Wednesday, June 11, 1998]


[NAME, COMPANY AND ADDRESS, ex.
John Smith
X.Y.Z Inc.
1234 First Street
Suite 567
Any city, Any state  85245]

Dear [NAME, ex. John Smith],

We have just received your payment of $[AMOUNT, ex. 5,200.24] for [PRODUCT(S) / SERVICE(S), ex. your order of five Magnaflux compressors].  Thank you for your payment.  Our records, however, indicate that the total billing for that invoice (#[INVOICE NUMBER]) is $[AMOUNT, ex. 5,400.24].  Please check your records to ensure that I have not made a mistake.  If you find that we are correct, please be so kind as to send the remainder, $[AMOUNT, ex. 200.00], at your earliest convenience.  Otherwise, please call me at XXX-XXXX so that we may update your account accordingly.

Sincerely,


[YOUR NAME, ex. Jill Jones]

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